General & Collecting Questions
Are all cards and sealed boxes on CardRelics authentic?
Yes, 100% guaranteed. Every item undergoes rigorous authentication checks. For single cards, we inspect holographic foil patterns, card stock density, rosette dot matrices, and micro-print typography under 10x magnification. Sealed boxes are inspected for original factory shrink-wrap, seam lines, and manufacturer logos.
How are raw single cards graded and conditioned?
We follow strict industry-standard condition guidelines. All raw singles listed as “Near Mint” (NM) show minimal to no edge wear, clean surfaces, and zero creasing. Any cards with minor flaws or playwear are accurately noted in the product details.
How do you package single cards for shipping?
All single cards are inserted into an acid-free penny sleeve, enclosed within a rigid 35pt toploader or semi-rigid holder, sealed with a painter-tape tab or team bag to prevent sliding, sandwiched between rigid cardboard panels, and shipped inside a water-resistant bubble mailer.
How quickly do orders dispatch?
Orders are packaged and dispatched within 24 to 48 business hours. Once shipped, an email notification containing your tracking number is sent automatically.
What payment methods are supported?
We accept all major credit/debit cards (Visa, MasterCard, American Express, Discover), PayPal, Apple Pay, and Google Pay through encrypted, PCI-compliant payment gateways.
Can I return an item?
Yes. We offer a 30-day return window for unopened sealed products and items that arrive damaged or incorrect. Please review our Returns & Refund Policy for detailed terms and instructions.