CardRelics Return Policy
We want you to be completely thrilled with every card and collectible you acquire from CardRelics. If an item arrives damaged, defective, or not as described, we are here to make it right.
30-Day Return Eligibility
- Sealed Products: Booster boxes, Elite Trainer Boxes, tins, and packs may be returned within 30 days of delivery provided they remain in their original, unopened, untampered factory shrink-wrap.
- Display Accessories & Stands: Acrylic stands and card storage accessories may be returned within 30 days in brand-new condition with protective peel-films intact.
- Single Cards & Graded Slabs: Due to market fluctuations in collectible trading cards, raw single cards and graded slabs are eligible for return if they arrive damaged in transit or significantly not as described, provided they remain in the original sealed tamper-evident sleeve.
Damaged or Incorrect Shipments
If your package arrives with physical damage or an incorrect item, please take clear photos of the packaging and contents and contact us at our support portal within 48 hours of receipt. We will provide a prepaid return label and issue a full replacement or refund immediately.
Refund Processing
Once your returned item is received and inspected at our facility, refunds are credited back to your original payment method within 3 to 5 business days.